Terms & Conditions

These Terms of Service (“Terms”) are entered into by and between you (“you,” “your,” or “user”) and www.sleepzonelife.com, doing business as SLEEP ZONE (“SLEEP ZONE,” “we,” “us,” or “our”). These Terms govern your access to and use of the SLEEP ZONE website, including www.sleepzonelife.com and any related pages, features, content, products, or services made available through the website.

Please read these Terms carefully before using our website, submitting any information to us, creating an account, or purchasing any product from us. By accessing or using the website, you agree to be bound by these Terms and by any policies referenced in these Terms, including our Privacy Policy, Return Policy, Shipping Policy, and any applicable warranty policy.

If you do not agree to these Terms, you may not access or use the website.

1. General Conditions of Acceptance

By accessing or using the website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have the consent of a parent or legal guardian to use the website.

You agree to use the website only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your access to and use of the website complies with all applicable laws, rules, and regulations.

A “user” means any person or legal entity that accesses or uses the website for any purpose, whether or not the person or entity has created an account.

We reserve the right to refuse service, suspend access, terminate accounts, or restrict use of the website at our discretion, including if we believe a user has violated these Terms.

The headings in these Terms are for convenience only and do not affect the interpretation of these Terms.

2. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using the website or submitting information through the website, you consent to our collection and use of your information as described in our Privacy Policy.

We may update our Privacy Policy from time to time. The most current version will be posted on the website.

3. General Conditions of Use

You may access and use the website only for lawful, personal, or legitimate business purposes.

You agree not to use the website in any way that could damage, disable, overburden, impair, interfere with, or disrupt the website or any other user’s use of the website.

We may modify, suspend, or discontinue all or part of the website at any time, with or without notice. We are not liable if all or any part of the website is unavailable at any time or for any period.

4. Prohibited Uses

You are prohibited from using the website or its content:

  1. for any unlawful purpose;
  2. to solicit others to perform or participate in unlawful acts;
  3. to violate any applicable international, federal, state, provincial, or local law, rule, or regulation;
  4. to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  5. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, threaten, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability, or any other protected characteristic;
  6. to submit false, inaccurate, or misleading information;
  7. to upload, transmit, or distribute viruses, malware, malicious code, or any other technology that may affect the functionality or operation of the website, other websites, or the Internet;
  8. to collect, track, or misuse the personal information of others;
  9. to spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise use automated methods to access the website without authorization;
  10. for any obscene, abusive, fraudulent, or immoral purpose;
  11. to interfere with or circumvent the security features of the website or any related service;
  12. to use the website for competitive monitoring, benchmarking, reverse engineering, or other competitive purposes without our prior written consent.

We reserve the right to terminate or restrict your access to the website for violating any prohibited use.

5. Products and Services

We make reasonable efforts to display product colors, images, descriptions, pricing, availability, and other information as accurately as possible. However, we do not guarantee that your device’s display of any color, image, or product detail will be accurate.

All product descriptions, pricing, promotions, shipping costs, delivery estimates, and availability are subject to change at any time without notice.

We reserve the right to:

  1. limit the sale of products or services to any person, geographic region, or jurisdiction;
  2. limit the quantities of any products or services we offer;
  3. discontinue any product or service at any time;
  4. refuse or cancel any order placed through the website;
  5. correct errors, inaccuracies, or omissions at any time, including after an order has been submitted.

If we make a change to or cancel an order, we may attempt to notify you using the contact information provided at the time of order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the website. You also agree to promptly update your account and payment information, including your email address, billing address, shipping address, credit card information, and expiration dates, so that we can complete your transactions and contact you as needed.

For more information about returns and refunds, please review our Return Policy.

6. Shipping and Delivery

Expected or estimated delivery dates are estimates only and are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather events, supply chain disruptions, labor disruptions, customs delays, incorrect shipping information, or other events beyond our control.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

For more information about shipping, delivery timing, shipping restrictions, and related policies, please review our Shipping Policy.

7. Order Accuracy, Errors, and Omissions

Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions, including errors related to product descriptions, pricing, promotions, offers, shipping costs, delivery schedules, product availability, or other details.

We reserve the right to correct any errors, inaccuracies, or omissions, to change or update information, or to cancel orders if any information on the website is inaccurate, at any time and without prior notice, including after you have submitted an order.

We undertake no obligation to update, amend, or clarify information on the website, except as required by law.

8. Accounts and Registered Users

You are not required to create an account to browse the website. However, certain features may require account registration.

If you create an account, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your username, password, and account information.

You are responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account or any other breach of security.

You may not sell, assign, transfer, or allow another person to use your account without our prior written consent.

We may refuse registration, suspend an account, or terminate an account at any time, including if we believe that:

  1. you have violated these Terms;
  2. you provided inaccurate, false, or incomplete information;
  3. your account has been used without authorization;
  4. your actions may create legal, financial, operational, or reputational risk for you, other users, or SLEEP ZONE.

You may stop using your account at any time. Account deletion or cancellation may be handled in accordance with our Privacy Policy and applicable law.

9. Intellectual Property

The website and its entire contents, features, functionality, design, text, graphics, images, photographs, videos, audio, logos, icons, software, product names, collection names, slogans, page layout, and overall appearance are owned by SLEEP ZONE, its affiliates, licensors, or other providers of such material.

The website and its content are protected by United States and international copyright, trademark, trade dress, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not copy, reproduce, modify, distribute, publish, display, perform, transmit, create derivative works from, sell, resell, exploit, or otherwise use any part of the website or its content without our prior written permission, except as permitted by applicable law.

SLEEP ZONE, the SLEEP ZONE logo, and all related names, logos, product names, collection names, designs, and slogans are trademarks or service marks of SLEEP ZONE, its affiliates, or licensors. You may not use these marks without our prior written permission.

All other names, logos, product names, service names, designs, and slogans appearing on the website are the property of their respective owners.

10. User Comments, Reviews, and Submissions

If you submit, upload, post, email, or otherwise provide comments, reviews, photos, videos, suggestions, feedback, ideas, proposals, or other materials to us or through the website (“User Content”), you represent and warrant that:

  1. you own or control all rights in and to the User Content;
  2. you have the right to grant us the license described below;
  3. your User Content does not violate the rights of any third party;
  4. your User Content does not contain unlawful, abusive, defamatory, obscene, misleading, or otherwise objectionable material.

By submitting User Content, you grant SLEEP ZONE a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, display, and otherwise use such User Content in connection with our website, products, marketing, advertising, social media, email, business operations, and other commercial purposes.

We are under no obligation to:

  1. maintain User Content in confidence;
  2. pay compensation for User Content;
  3. respond to User Content;
  4. publish or continue displaying User Content.

We may monitor, edit, remove, refuse to post, or delete User Content at our discretion, including if we believe the User Content violates these Terms or is otherwise inappropriate.

We take no responsibility and assume no liability for User Content posted by you or any third party.

11. Third-Party Content and Links

The website may contain links to third-party websites, services, products, tools, or content that are not owned or controlled by us.

Third-party links are provided for convenience only. The inclusion of a third-party link does not mean that we endorse, sponsor, control, or are responsible for that third party, its website, its content, its products, or its services.

We are not responsible for examining or evaluating the content, accuracy, privacy practices, policies, or business practices of any third-party website or service.

Your use of third-party websites, products, or services is at your own risk and may be governed by separate terms and policies provided by the applicable third party.

Any complaints, claims, concerns, or questions regarding third-party products, services, or websites should be directed to the relevant third party.

12. Electronic Communications

By using the website, creating an account, placing an order, or submitting information through the website, you agree to receive electronic communications from us related to your account, orders, transactions, customer service inquiries, updates to these Terms, and other transactional or administrative matters.

You agree that these electronic communications satisfy any legal requirement that such communications be in writing.

Marketing communications, including promotional emails or SMS messages, will be sent in accordance with applicable law and your communication preferences. You may unsubscribe from marketing emails by following the unsubscribe instructions included in those emails.

13. Warranty Disclaimer

The website is provided on an “as is” and “as available” basis.

We do not guarantee, represent, or warrant that your access to or use of the website will be uninterrupted, timely, secure, error-free, or free from viruses or other harmful components.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, related to the website and your use of the website, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Product warranties, if any, are governed by the applicable written warranty policy provided by SLEEP ZONE, including any Lifetime Warranty policy posted on the website.

Nothing in these Terms limits any express warranty that we provide in a separate written warranty policy, nor does anything in these Terms limit any rights you may have under applicable law.

14. Limitation of Liability

To the fullest extent permitted by law, SLEEP ZONE and its parents, subsidiaries, affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, suppliers, interns, and representatives shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, arising from or related to:

  • your access to or use of the website;
  • your inability to access or use the website;
  • any product or service purchased through the website;
  • any errors, omissions, inaccuracies, or interruptions on the website;
  • any unauthorized access to or use of our servers or personal information;
  • any third-party content, products, services, or websites.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to these Terms, the website, or any product purchased through the website shall not exceed the amount you paid to us for the product or service giving rise to the claim.

Some jurisdictions do not allow limitations of liability or exclusions of certain damages, so some of the above limitations may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless SLEEP ZONE and its parents, subsidiaries, affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and representatives from and against any claim, demand, liability, damage, loss, cost, or expense, including reasonable attorneys’ fees, arising out of or related to:

  1. your access to or use of the website;
  2. your violation of these Terms;
  3. your User Content;
  4. your violation of any law or regulation;
  5. your violation of the rights of any third party;
  6. your misuse of the website;
  7. your failure to provide accurate, complete, or current information.

16. Cooperation with Legal Authorities

We reserve the right to cooperate with law enforcement authorities, regulatory agencies, court orders, subpoenas, or other legal processes requesting or directing us to disclose the identity, account information, or other information of any user.

You agree to waive and hold harmless SLEEP ZONE and its affiliates, officers, directors, employees, agents, and representatives from any claims resulting from any action taken by us during or as a consequence of investigations by us, law enforcement authorities, regulators, or other legal authorities.

17. Termination

These Terms remain effective unless and until terminated by either you or us.

You may terminate these Terms at any time by ceasing to access or use the website.

We may terminate or suspend your access to all or part of the website at any time, with or without notice, including if we believe that you have violated these Terms.

Any obligations and liabilities incurred before termination shall survive the termination of these Terms.

Sections that by their nature should survive termination shall survive, including provisions related to intellectual property, User Content, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, and general terms.

18. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting the updated Terms on the website.

The updated Terms will be effective when posted, unless otherwise stated.

Your continued access to or use of the website after any changes are posted constitutes your acceptance of the updated Terms.

You are responsible for reviewing these Terms periodically.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

20. Dispute Resolution

Before filing any claim, you agree to first contact us at cs@sleepzonelife.com and attempt to resolve the dispute informally.

If the dispute cannot be resolved informally, any dispute arising out of or relating to these Terms, the website, or any product or service purchased through the website shall be resolved in accordance with the dispute resolution process required by applicable law.

21. Severability

If any provision of these Terms is held to be unlawful, void, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law or severed from these Terms. The remaining provisions shall remain in full force and effect.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

No waiver by SLEEP ZONE shall be deemed a further or continuing waiver of such term or any other term.

22. Geographic Restrictions

The website is intended primarily for users located in the United States.

We make no representation that the website or its content is appropriate, available, or lawful for use outside the United States.

If you access the website from outside the United States, you do so at your own initiative and are responsible for compliance with applicable local laws.

We reserve the right to limit the availability of the website, products, or services to any person, geographic region, or jurisdiction at any time.

23. Entire Agreement

These Terms, together with our Privacy Policy, Return Policy, Shipping Policy, any applicable warranty policy, and any other policies posted on the website, constitute the entire agreement between you and SLEEP ZONE regarding your access to and use of the website.

These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us regarding the website.

24. Contact Information

Questions about these Terms should be sent to us at:

SLEEP ZONE
Email: cs@sleepzonelife.com
Website: www.sleepzonelife.com